This Privacy Policy applies to the website saifuddinindorewala.in and all services provided by Saifuddin Indorewala / Al Mufaddal Computers, Mumbai, India. By using this website, you agree to the practices described in this policy.
1. Who We Are
This website is operated by Saifuddin Indorewala, trading as Al Mufaddal Computers, a technology services business based in Mumbai, Maharashtra, India. We provide custom mobile app development, web application development, and business automation services.
Contact: saifuddin@almufaddal.com
WhatsApp: +91 99204 22152
Location: Mumbai, Maharashtra, India
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Your name, email address, phone number and WhatsApp number when you contact us through the website, email or WhatsApp
- Details about your project or business requirements when you request a consultation or quotation
- Any other information you voluntarily share during our communications
Information Collected Automatically
- Your IP address and approximate location
- Browser type, device type and operating system
- Pages visited on this website and time spent on each page
- Referring website or search terms that brought you to this site
Information from Third-Party Services
- If you connect with us via LinkedIn, we may receive basic profile information
- WhatsApp messages sent to our business number are subject to WhatsApp's own privacy policy
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the services you request
- To prepare and send project quotations and proposals
- To communicate about ongoing projects and provide support
- To send updates about our services, if you have opted in to receive them
- To improve this website and our services based on usage patterns
- To comply with applicable legal obligations
We do not sell, rent or share your personal information with third parties for marketing purposes.
4. WhatsApp Communications
We use WhatsApp as a primary communication channel for consultations and project discussions. When you contact us via WhatsApp:
- Your messages are processed through WhatsApp's platform, which has its own privacy policy
- We store conversation history for the purpose of managing your project or enquiry
- We do not use WhatsApp data for any purpose other than responding to your enquiry
5. Data Storage and Security
Your personal information is stored securely. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. These include:
- Encrypted communications via HTTPS on this website
- Access controls limiting who can view your personal information
- Regular review of our data handling practices
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. How Long We Keep Your Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:
- Enquiry and consultation records are kept for up to 2 years
- Client project records are kept for up to 7 years for legal and accounting purposes
- You may request deletion of your data at any time by contacting us
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Objection: Object to our processing of your data for marketing purposes
- Withdrawal: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at saifuddin@almufaddal.com.
8. Cookies
This website may use basic cookies to improve your browsing experience. These include:
- Essential cookies: Necessary for the website to function correctly
- Analytics cookies: Help us understand how visitors use the website (anonymised data only)
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
9. Third-Party Links
This website contains links to third-party websites including Google Play Store, Apple App Store, LinkedIn and WhatsApp. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are intended for business owners, professionals and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of this website after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: saifuddin@almufaddal.com
- WhatsApp: +91 99204 22152
- Business: Al Mufaddal Computers, Mumbai, Maharashtra, India